Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your personal information.
Introduction
Welcome to EduToy Pro. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our educational toys, including STEAM science toys, DIY building toys, and early education toys.
By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Account credentials and preferences
- Educational institution information (for institutional purchases)
Usage Information
- Website usage data and analytics
- Device information and IP addresses
- Browser type and operating system
- Pages visited and time spent on our site
- Referral sources and search terms
Communication Data
- Customer service interactions
- Survey responses and feedback
- Newsletter subscriptions
- Social media interactions
How We Use Your Information
Order Processing
- • Process and fulfill your orders
- • Handle payments and shipping
- • Provide order updates and tracking
- • Manage returns and exchanges
Customer Service
- • Respond to inquiries and support requests
- • Provide product information and guidance
- • Resolve technical issues
- • Offer educational resources
Marketing & Communication
- • Send newsletters and product updates
- • Share educational content and tips
- • Notify about promotions and new products
- • Conduct surveys and gather feedback
Website Improvement
- • Analyze website usage and performance
- • Improve user experience and navigation
- • Develop new features and services
- • Ensure security and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Trusted third-party service providers who assist with payment processing, shipping, analytics, and customer support.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Your Rights and Choices
Access and Update
You can access and update your personal information through your account settings or by contacting us directly.
Data Portability
Request a copy of your personal data in a structured, machine-readable format.
Marketing Opt-out
Unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
Account Deletion
Request deletion of your account and personal data, subject to legal and business requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Essential
Required for site functionality
Analytics
Help us improve our services
Marketing
Personalized content and ads
Children's Privacy
While our educational toys are designed for children, our website and services are directed to adults. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Parents and guardians are encouraged to monitor their children's internet usage and help enforce our Privacy Policy by instructing their children never to provide personal information without permission.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:
privacy@edutoypro.com
Phone
+1 (555) 123-4567
Response Time: We typically respond to privacy inquiries within 48 hours during business days.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- Posting a prominent notice on our website
- Sending an email notification to registered users
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.